Password & Security

• Change Your Password
• Reset Your Password
• Two-Factor Authentication (2FA)

Change Your Password

Change Your Password

If you can sign in and want to change your password:

1. Open the Account Console: https://auth.junovy.com/realms/dds/account
2. Navigate to the Security or Password section.
3. Enter your current password and choose a new one.
4. Save changes.

Password tips

• Use a unique passphrase you don’t reuse elsewhere.
• Consider a password manager to generate and store complex passwords.

Reset Your Password

Use this if you forgot your password or can’t sign in.

1. Open Reset Password
2. Enter your account email or username and submit.
3. Check your email and follow the link to set a new password.

If you don’t receive the email

• Wait a few minutes and check spam/junk folders. The email will be sent from noreply@junovy.com.
• Make sure you used the correct email/username.
• If the link expired, repeat the reset request.
• Still stuck? See Troubleshooting & Support.

Two-Factor Authentication (2FA)

Two‑Factor Authentication (2FA)

Add an extra layer of security to your account by using a code from an authenticator app when you sign in.

Enroll 2FA

1. Sign in to the Account Console: https://auth.junovy.com/realms/dds/account
2. Go to Security (or Two‑Factor Authentication).
3. Choose to set up an authenticator app.
4. Scan the QR code with your authenticator app (e.g., 1Password, Authy, Google Authenticator, Microsoft Authenticator).
5. Enter the 6‑digit code to confirm setup.

Recovery options

• If recovery codes are offered, save them in a secure place.
• If you lose your device and have no recovery codes, contact your admin/helpdesk to regain access.

Best practices

• Use a password manager with built‑in OTP support to back up your codes.
• Do not share your 2FA codes or screenshots of the QR code.