# Support

# Support

If you need help with your Junovy Account:

- Ask your team’s admin or internal helpdesk.
- Provide details: your username/email, the page URL you’re on, and the approximate time of the issue.
- Include screenshots only if policy allows (avoid sharing sensitive information).

For urgent access issues (e.g., locked out and no recovery codes), contact your admin/helpdesk to restore access securely.