Getting Help
If the troubleshooting pages didn't solve your issue, here's how to get support.
Junovy Support
For issues with the Junovy connectors, your Junovy Account, or any Junovy Work Suite app:
- Support documentation: https://support.junovy.com
- Email: support@junovy.com
When contacting support, include:
- Which connector you're using (Junovy Money, Junovy Business Suite, or both)
- Which AI assistant you're using (Claude Desktop or ChatGPT)
- What you were trying to do
- The exact error message (if any)
- Whether the issue is consistent or intermittent
AI assistant support
For issues with the AI app itself (not the Junovy connector):
- Claude Desktop: https://support.claude.com
- ChatGPT: https://help.openai.com
Useful links
| Resource | URL |
|---|---|
| Junovy Cloud Storage | https://cloud.junovy.com |
| Junovy Money | https://money.junovy.com |
| Junovy Account settings | https://auth.junovy.com/realms/dds/account |
| Support docs | https://support.junovy.com |
| Service status | https://status.junovy.com |