Junovy Talk

Junovy Talk is Junovy’s secure real-time communication service, built on Nextcloud Talk and delivered as part of the Junovy Business Suite.

This book documents how Junovy Talk is used, configured, and supported within the Junovy platform. It covers messaging, audio and video calls, group conversations, guest access, and integration with other Junovy services. The focus is on practical usage, operational behaviour, and support scenarios rather than end-user marketing.

Junovy Talk is tightly integrated with Junovy’s Cloud Storage and Document Sharing platform, sharing identity, permissions, and security controls with services such as file storage and collaboration tools. This ensures consistent access management, data sovereignty, and compliance across the Junovy Business Suite.

Use this book as a reference for:

Junovy Talk is designed for teams that want dependable, privacy-respecting communication without relying on opaque third-party platforms—communication that lives where your work already lives.

Getting Started

Initial setup and onboarding guide for new Junovy Talk users, including account access and signing in procedures.

Getting Started

Accessing Junovy Talk

Human Resources Conversation.jpeg

Junovy Talk is a powerful communication and collaboration tool integrated into Junovy Cloud Storage. Powered by NextCloud Talk, it enables real-time messaging, voice calls, and video conferencing with your team.

Junovy Talk can be accessed in several ways depending on your needs and preferences.

Web Browser Access

The quickest way to access Junovy Talk is through your web browser:

  1. Navigate to https://cloud.junovy.com
  2. Sign in to your Junovy account (see the Junovy Account guide for sign-in instructions)
  3. Click on the Talk icon in the top navigation bar, or access it directly at https://cloud.junovy.com/apps/spreed/

For detailed instructions on signing in to your Junovy account, please refer to the Junovy Account documentation.

Desktop Application

For a dedicated desktop experience, you can download the NextCloud Talk desktop application:

  1. Visit the NextCloud Talk download page at https://nextcloud.com/install/
  2. Download the appropriate version for your operating system (Windows, macOS, or Linux)
  3. Install the application following the on-screen instructions
  4. When prompted, enter the server address: 
    https://cloud.junovy.com
  5. Sign in with your Junovy account credentials

Mobile Applications

Junovy Talk is available on mobile devices through the NextCloud Talk app:

iOS (iPhone/iPad)

  1. Download the app from the iOS/iPad App Store
  2. Download and install the app
  3. Open the app and enter the server address: 
    https://cloud.junovy.com
  4. Sign in with your Junovy account credentials
  5. When prompted, grant the NextCloud Talk app access to your Junovy Cloud account.

Android

  1. Download the app from the Google Play Store or the F-Droid Android App Store
  2. Download and install the app
  3. Open the app and enter the server address: 
    https://cloud.junovy.com
  4. Sign in with your Junovy account credentials
    1. When prompted, grant the NextCloud Talk app access to your Junovy Cloud account.

Integration with Junovy Cloud Storage

Junovy Talk is fully integrated with Junovy Cloud Storage, allowing you to seamlessly share files from your cloud storage directly in conversations. When you're logged into Junovy Cloud at cloud.junovy.com, you can access Talk from the top navigation menu alongside Files, Calendar, Contacts, and other Junovy apps.

Getting Started

Signing In To Junovy Talk

To use Junovy Talk, you'll need to sign in with your Junovy account credentials. Junovy Talk uses the same authentication system as all Junovy services.

Your Junovy Account

Junovy Talk is part of the Junovy platform and uses your Junovy account for authentication. If you already have a Junovy account, you can use the same credentials to access Junovy Talk.

For complete instructions on signing in to your Junovy account, please refer to our dedicated sign-in guide:

Sign In to Junovy Account

This guide covers:

Quick Sign-In Steps

  1. Navigate to https://cloud.junovy.com
  2. Enter your Junovy username or email address
  3. Enter your password
  4. Click the "Sign In" button
  5. If two-factor authentication is enabled, enter your verification code

After Signing In

Once signed in, you'll be taken to your Junovy Cloud dashboard. From here, you can access Junovy Talk by clicking on the Talk icon in the top navigation bar.

If you experience any issues signing in, please refer to the Junovy Account documentation for troubleshooting steps, or contact Junovy Support for assistance.

Conversations and Messaging

Complete guide to creating and managing conversations, using chat features, messaging tools, threads, file attachments, and participant management.

Conversations and Messaging

Creating And Managing Conversations

Conversations in Junovy Talk are spaces where you can communicate with one or more participants through messaging, voice calls, and video calls.

Types of Conversations

Junovy Talk supports several types of conversations:

One-on-One Conversations: Private conversations between two users, perfect for direct messaging.

Group Conversations: Conversations with multiple participants, ideal for team discussions and collaboration.

Public Conversations: Open conversations that can be discovered and joined by other users in your organization.

Creating a New Conversation

To create a new conversation:

  1. Click the + button or search bar at the top of the conversation list
  2. Search for and select the user(s) you want to add
  3. For group conversations, you can add multiple participants
  4. The conversation will be created automatically once you select participants

Conversation Settings

You can customize your conversation by clicking the three-dot menu (⋯) at the top of the conversation and selecting "Conversation settings":

Basic Info:

Moderation:

Guest Access:

Managing Participants

To manage conversation participants:

  1. Open the conversation
  2. Click on the sidebar panel to view "Participants"
  3. Use "Search or add participants" to invite new users
  4. Click on a participant's name to access actions:
    • Promote to moderator
    • Grant all permissions
    • Remove all permissions
    • Edit permissions
    • Remove participant

Direct Messages

To send a direct message to a user:

  1. Click the search/add button at the top of the conversation list
  2. Search for the user by name or email
  3. Select the user to start a one-on-one conversation
  4. Type your message and press Enter to send

Leaving or Deleting Conversations

To leave a conversation: Open conversation settings and scroll to the "Danger zone" section, then click "Leave conversation".

To delete a conversation (moderators only): In the "Danger zone" section, click "Delete conversation". This will permanently remove the conversation and all its messages.

Conversations and Messaging

Chat Features And Messaging Tools

Junovy Talk offers a rich set of messaging features to enhance your communication experience. This guide covers all the chat tools available.

Sending Messages

To send a message:

  1. Open a conversation
  2. Click in the message input field at the bottom (or press C to focus it)
  3. Type your message
  4. Press Enter to send

Tip: Use Shift+Enter to add a new line without sending the message.

Emojis and Reactions

Adding Emojis to Messages:

  1. Click the emoji icon (😊) next to the message input field
  2. Browse or search for an emoji
  3. Click to insert it into your message

Reacting to Messages:

  1. Hover over a message
  2. Click the reaction icon that appears
  3. Select an emoji to react with

@Mentions

Mention users to get their attention:

Threads

Keep conversations organized by using threads:

  1. Hover over a message you want to reply to
  2. Click the reply/thread icon
  3. Type your reply
  4. Your response will be linked to the original message

Access all threads in a conversation by clicking "Threads" in the left sidebar.

Attaching Files

Share files directly from Junovy Cloud Storage:

  1. Click the + button next to the message input
  2. Choose from:
    • Upload from device: Upload a file from your computer
    • Share from Files: Select a file from your Junovy Cloud Storage
    • New document/spreadsheet/presentation: Create a new collaborative document
    • New whiteboard: Create a collaborative whiteboard
    • New diagram: Create a diagram

Files shared from Junovy Cloud Storage maintain their sharing permissions and can be collaboratively edited.

Voice Messages

Record and send voice messages:

  1. Click the microphone icon (🎤) at the right side of the message input
  2. Hold to record your message
  3. Release to send, or drag away to cancel

Creating Polls

Gather opinions with polls:

  1. Click the + button next to the message input
  2. Select Create new poll
  3. Enter your question and answer options
  4. Choose if multiple answers are allowed
  5. Click "Create poll" to share it in the conversation

Participants can vote, and results are displayed in real-time.

Message Actions

Hover over any message to access additional actions:

Send Without Notification

To send a message without notifying participants:

  1. Click the three-dot menu (⋯) next to the send button
  2. Select "Send without notification"
  3. The message will be sent silently

Smart Picker

Use the Smart Picker to quickly insert links and references:

  1. Click the + button
  2. Select Smart picker
  3. Search for and insert links to files, calendar events, tasks, and more

Voice and Video Calls

Instructions for making voice and video calls, along with comprehensive troubleshooting guide for audio, video, connectivity, and screen sharing issues.

Voice and Video Calls

Making Voice And Video Calls

Junovy Talk provides high-quality voice and video calling capabilities directly within your conversations. This guide explains how to start and join calls.

Starting a Call

To start a call from any conversation:

  1. Open the conversation you want to call
  2. Click the Start call button (green phone icon) in the top right corner
  3. Choose whether to join with video enabled or just audio
  4. The call will start, and other participants will be notified

Joining a Call

When someone starts a call in a conversation you're a member of:

  1. You'll receive a notification (if enabled)
  2. Click the notification or open the conversation
  3. Click Join call to enter the call
  4. Select your audio and video preferences before joining

Device Preview

Before joining a call, you can preview your camera and test your microphone:

  1. The device preview appears when you're about to join a call
  2. Check that your camera shows your video correctly
  3. Speak to test your microphone levels
  4. Adjust your camera and microphone selection if needed

You can also enable "Skip device preview before joining a call" in App Settings if you prefer to join calls directly.

In-Call Controls

During a call, you have access to several controls at the bottom of the screen:

Push-to-Talk

Use push-to-talk for better control over your microphone:

  1. Keep your microphone muted
  2. Press and hold Space to unmute temporarily
  3. Release Space to mute again

This is useful in noisy environments or when you only need to speak occasionally.

Full Screen Mode

Enter full screen mode for a better call experience:

  1. Press F during a call to toggle full screen
  2. Press F again or Escape to exit full screen

Default Camera and Microphone Settings

You can set default behavior for your camera and microphone in App Settings:

Screen Sharing

Share your screen during a call:

  1. Click the Screen share button
  2. Choose to share your entire screen, a specific window, or a browser tab
  3. Click Share to start sharing
  4. Click Stop sharing when done

Note: Screen sharing permissions depend on your browser and operating system settings.

Voice and Video Calls

Troubleshooting Voice And Video Calls

If you're experiencing issues with voice or video calls in Junovy Talk, this guide will help you diagnose and resolve common problems.

Before You Start

Ensure you have:

Common Issues and Solutions

No Audio - Others Can't Hear Me

  1. Check microphone permissions: Ensure your browser has permission to access your microphone

    • Look for a camera/microphone icon in your browser's address bar
    • Click it to review and grant permissions

  2. Select the correct microphone:

  1. Check if you're muted:
  1. Test your microphone:

No Audio - I Can't Hear Others

  1. Check your speakers/headphones:

    • Ensure your audio output device is connected and working
    • Test with other applications to confirm

  2. Check browser audio permissions:

  1. Select the correct output device:

Video Not Working

  1. Check camera permissions:

    • Ensure your browser has permission to access your camera
    • Some browsers show a camera icon in the address bar

  2. Verify camera selection:

  1. Check if camera is in use:
  1. Restart your browser:

Poor Call Quality

  1. Check your internet connection:

    • Run a speed test to verify your connection
    • A stable connection of at least 2 Mbps is recommended

  2. Close unnecessary applications:

  1. Use a wired connection:
  1. Reduce video quality:
  1. Check network restrictions:

Call Keeps Disconnecting

  1. Check internet stability:

    • Intermittent connections cause disconnections
    • Test your connection with other services

  2. Update your browser:

  1. Disable VPN:

Screen Sharing Not Working

  1. Grant screen sharing permissions:

    • Your browser needs permission to share your screen
    • On macOS, check System Preferences > Security & Privacy > Screen Recording

  2. Use a supported browser:

Testing Your Setup

Use the "Check devices" button in App Settings to:

Getting Additional Help

If you've tried the above solutions and still experience issues:

Access Management and Invitations

Comprehensive guide to managing user access, inviting participants, configuring guest access, and understanding user roles and permissions.

Access Management and Invitations

Managing Access And Inviting Users

This guide explains how to manage access to conversations and invite new users, including guest access for external participants.

Inviting Users to a Conversation

To invite users to an existing conversation:

  1. Open the conversation
  2. Click on the "Participants" tab in the sidebar
  3. Use the "Search or add participants" field
  4. Search for users by name or email
  5. Click on a user to add them to the conversation

Guest Access

Guest access allows external users without Junovy accounts to join your conversations.

Enabling Guest Access

  1. Open Conversation Settings
  2. Navigate to the "Moderation" section
  3. Toggle "Allow guests to join this conversation via link"
  4. A shareable link will be generated

Sharing the Guest Link

Once guest access is enabled:

  1. Copy the conversation link from the browser address bar
  2. Share the link with external participants
  3. Guests can join by entering a display name

Guest Limitations

Guests can:

Guests cannot:

User Roles and Permissions

Junovy Talk has different user roles within conversations:

Moderator:

Participant:

Promoting a User to Moderator

  1. Open the Participants panel
  2. Click on the three-dot menu next to the user's name
  3. Select "Promote to moderator"

Managing Individual Permissions

For fine-grained control:

  1. Click on a participant's three-dot menu
  2. Select "Edit permissions"
  3. Customize specific permissions for that user

Available permission settings:

Open Conversations

Make your conversation discoverable to all registered users:

  1. Open Conversation Settings > Moderation
  2. Enable "Open conversation to registered users, showing it in search results"
  3. Users can find and join your conversation through search

Importing Participants from CSV

For adding multiple participants at once:

  1. Open Conversation Settings > Meeting
  2. Click "Import email participants"
  3. Upload a CSV file with email addresses
  4. Users will be added to the conversation

Removing Participants

To remove a user from a conversation:

  1. Open the Participants panel
  2. Click on the three-dot menu next to the user's name
  3. Select "Remove participant"
  4. Confirm the removal

Note: Removed participants will no longer have access to the conversation or its message history.

Meetings and Calendar

Guide to creating, scheduling, and managing calendar meetings and events within Junovy Talk.

Meetings and Calendar

Creating And Managing Calendar Meetings

Junovy Talk integrates with Junovy Calendar, allowing you to schedule and manage meetings directly from your conversations.

Scheduling a Meeting from a Conversation

To schedule a meeting within a Talk conversation:

  1. Open the conversation where you want to schedule a meeting
  2. Click the calendar icon (📅) in the top toolbar next to the conversation name
  3. Select a date and time for your meeting
  4. Add a title and description
  5. Click "Create meeting" to schedule

The meeting will be added to the calendar of all conversation participants.

Meeting Settings in Conversations

Access meeting-related settings in Conversation Settings under the "Meeting" section:

Enable lobby: When enabled, participants must wait in a lobby until a moderator admits them. This helps control who can join your meeting and when.

Import email participants: Import a list of participants from a CSV file to quickly add multiple people to your meeting.

Poll drafts: Browse and manage poll drafts that can be used during your meeting for audience engagement.

Viewing Upcoming Meetings

To see upcoming meetings:

  1. Click the "Upcoming meetings" button (calendar icon) in the conversation toolbar
  2. View all scheduled meetings for this conversation
  3. Click on a meeting to see details or join when it's time

Joining a Scheduled Meeting

When a scheduled meeting time arrives:

  1. You'll receive a notification (if enabled)
  2. Open the conversation associated with the meeting
  3. Click "Join call" to enter the meeting

Calendar Integration

Meetings created in Junovy Talk automatically sync with Junovy Calendar. You can:

Meeting Permissions

Control meeting behavior through Conversation Permissions:

All permissions: Participants can start calls, join calls, enable audio/video, and share screens freely.

Restricted: Participants can join calls but cannot enable audio, video, or share screen until a moderator grants permission. This is useful for webinars or large meetings.

Advanced permissions: Customize specific permissions for fine-grained control.

Best Practices for Meetings

Breakout Rooms

Instructions for setting up and using breakout rooms during calls to facilitate smaller group discussions and collaboration.

Breakout Rooms

Setting Up And Using Breakout Rooms

Breakout rooms allow you to divide participants of a larger meeting into smaller groups for focused discussions. This feature is ideal for workshops, training sessions, and collaborative meetings.

What Are Breakout Rooms?

Breakout rooms are separate sub-conversations created from a main conversation. Participants can be moved to different rooms for smaller group discussions, then brought back together to the main room.

Setting Up Breakout Rooms

To set up breakout rooms for a conversation:

  1. Open the conversation where you want to create breakout rooms
  2. Click the three-dot menu (⋯) next to the "Start call" button
  3. Select "Set up breakout rooms"
  4. Or go to Conversation Settings > Breakout Rooms section
  5. Click "Set up breakout rooms for this conversation"

Creating Breakout Rooms

When setting up breakout rooms:

  1. Choose the number of rooms: Select how many breakout rooms you need
  2. Name your rooms: Give each room a descriptive name (e.g., "Team Alpha", "Discussion Group 1")
  3. Assign participants: You can:
    • Automatically distribute participants across rooms
    • Manually assign participants to specific rooms
    • Allow participants to choose their own rooms

Managing Breakout Rooms During a Call

As a moderator, you can:

Start breakout sessions: Send participants to their assigned rooms

Broadcast messages: Send a message to all breakout rooms simultaneously

Move participants: Reassign participants to different rooms as needed

End breakout sessions: Bring all participants back to the main room

Participant Experience

When breakout rooms are started:

  1. Participants receive a notification to join their assigned room
  2. They can communicate with others in their breakout room via chat and calls
  3. They can request help from a moderator if needed
  4. When the session ends, they're automatically returned to the main room

Best Practices

Deleting Breakout Rooms

To remove breakout rooms:

  1. Go to Conversation Settings > Breakout Rooms
  2. Click "Delete breakout rooms"
  3. Confirm the deletion

Note: Deleting breakout rooms does not affect the main conversation or its message history.

Notifications

Configuration guide for notification settings including per-conversation preferences, global settings, browser permissions, and managing notification overload.

Notifications

Configuring Notification Settings

Junovy Talk provides flexible notification settings to help you stay informed without being overwhelmed. You can configure notifications both globally and per conversation.

Per-Conversation Notification Settings

Each conversation can have its own notification preferences:

  1. Open the conversation
  2. Go to Conversation Settings (click the three-dot menu)
  3. Navigate to the "Personal" section

Notification Levels

All messages: Receive notifications for every message in the conversation.

@-mentions only: Only receive notifications when you're specifically mentioned using @username or when @all is used.

Off: No notifications for this conversation (except important conversations override this).

Additional Options

Notify about calls in this conversation: Toggle to receive (or silence) call notifications for this conversation.

Important conversation: Mark conversations as important so they override your "Do not disturb" status.

Sensitive conversation: Hide message previews in notifications and the conversation list for privacy.

Global Notification Settings

Access global settings through App Settings (gear icon at the bottom of the conversation list):

Appearance & Sounds

Play sounds when participants join or leave a call: Get audio feedback during calls.

Notification settings: Opens system notification settings to configure sounds for chat and call notifications.

System-Level Notifications

Junovy Talk uses your browser's notification system. Ensure notifications are enabled:

Browser Permissions

  1. Click the notification bell icon in your browser's address bar (or check site settings)
  2. Allow notifications from cloud.junovy.com
  3. Check that your browser has permission to show notifications in your system settings

Desktop Notifications

On desktop, notifications typically appear in your system's notification center. You may need to:

Mobile Notifications

On mobile devices:

  1. Ensure the NextCloud Talk app has notification permissions
  2. Check that battery optimization isn't blocking background notifications
  3. Verify that notification settings in your phone's Settings app allow the app to send alerts

Managing Notification Overload

If you're receiving too many notifications:

  1. Use @-mentions only: Set less active conversations to only notify on mentions
  2. Mute conversations: Turn off notifications for conversations you don't need immediate alerts for
  3. Mark important ones: Use the "Important conversation" setting for critical conversations
  4. Use Do Not Disturb: Set a status to pause notifications temporarily while still allowing important conversations through

Do Not Disturb Mode

When your status is set to "Do Not Disturb":

This helps you focus during important work while ensuring critical messages still reach you.

Security and Privacy

Best practices for security and privacy including privacy settings, sharing guidelines, account protection, conversation security, and compliance considerations.

Security and Privacy

Security And Privacy Best Practices

This guide covers security features and privacy best practices to help you use Junovy Talk safely and protect sensitive information.

Privacy Settings

Read Receipts

Control whether others can see when you've read their messages:

  1. Open App Settings (gear icon)
  2. Navigate to the "Privacy" section
  3. Toggle "Send read receipts"

When disabled, others won't see read indicators for your messages, but you also won't see read receipts from others.

Typing Indicators

Control whether others see when you're typing:

  1. In App Settings > Privacy
  2. Toggle "Share typing status"

When disabled, the "typing..." indicator won't appear for your messages.

Sensitive Conversations

For conversations containing confidential information:

  1. Open Conversation Settings > Personal
  2. Enable "Sensitive conversation"

This will:

Sharing Best Practices

Before Sharing Files

Guest Access Considerations

When enabling guest access:

Screen Sharing Safety

Before sharing your screen:

Account Security

Protect Your Account

Recognizing Suspicious Activity

Be cautious of:

Conversation Security

Moderator Responsibilities

As a conversation moderator:

Private vs. Public Conversations

Choose the right visibility for your conversations:

Private conversations (default):

Public conversations:

Data Handling

Message Retention

Leaving Conversations

When you leave a conversation:

Reporting Issues

If you encounter security concerns or suspicious activity:

  1. Do not engage with suspicious messages or links
  2. Contact your organization's IT administrator
  3. Report the issue to Junovy Support
  4. Change your password if you suspect account compromise

Compliance Tips

For organizations with compliance requirements: