Channels and DMs

Room types 
 
 Public channels: discoverable and joinable by anyone in the workspace; great for cross‑team topics. 
 Private groups: invite‑only rooms for sensitive or focused work. 
 Direct messages (DMs): 1:1 or small ad‑hoc group chats. 
 
 Create or join 
 
 Click + in the sidebar → New Channel or New Group → name it and set privacy. 
 Join public channels from the channel browser; request an invite for private groups. 
 
 Room housekeeping 
 
 Topic & description: set context so newcomers understand the purpose. 
 Archive vs. delete: archive to keep history read‑only; delete only when certain. 
 Member roles: assign moderators for triage and topic curation.