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Mentions @username notifies a person; @all and @here are powerful—use sparingly. Mention a role (if enabled) to notify a group of people. Reactions Add emoji reactions to acknowledge or vote without new messages. Filter for reacted messages via the room’s s...

Why threads Keep channels tidy by moving side conversations into threads. Threads reduce notification noise for people not following the topic. Start and follow a thread Hover a message → Reply in thread. The composer switches to the thread; send your reply...

Silence notifications when you need focus time. Click your avatar → Set Status → Do Not Disturb. Optionally add a status note with your return time. On mobile, you can respect the device’s system DND.

How notifications work You get alerts for direct mentions, replies to your messages, followed threads, and your chosen room level. The most recently active device usually receives the push. Set global defaults Avatar → Preferences → Notifications: choose de...

Override per room Click the room name → Notifications. Choose: All messages, Mentions, Nothing, or Custom. Mute a room temporarily via the bell icon; unmute anytime. Thread notifications Follow a thread to receive updates without enabling all room notificat...

Themes & layout Choose light/dark theme and message density. Show/hide sidebar sections (unreads, favorites, DMs, teams). Language & time Select your language and confirm your timezone. Notifications Set global defaults here; override per‑room as needed. ...

Avatar → Profile to edit: display name, username (if allowed), bio, and timezone. Upload an avatar for easier identification in threads and mentions. Set pronouns and a status message to give teammates context.

Search everywhere Use the search bar in the header to search across rooms and DMs. Use filters like from:@alice, in:#general, has:link, before:2025-01-01. Room‑scoped search Click into a room, then use the header search to filter within that room. Tips Co...

Stars (personal) Star any message to bookmark it for yourself. Open your Starred list from the sidebar or avatar menu. Pins (room‑wide) Pin important messages/files so everyone in the room can find them. Access pins from the room header → Pins.

What E2EE does Encrypts messages so only room participants can read them. Works in supported DMs and private groups; not all features are available when E2EE is enabled. Enable and use Start a DM or private group → room settings → enable E2EE (if allowed by...

Keep channels useful Name channels clearly and add a topic/description. Use threads for side conversations; summarize decisions in-channel. Mentions responsibly Prefer @username over @all/@here; avoid mass pings after hours. Signal and searchability React...

Can’t sign in Verify you are accessing https://chat.junovy.com. If you have forgotten your password, please see the Reset Your Password guide. If 2FA fails, check device time sync and try a backup code. No notifications Desktop: ensure OS notifications are ...

Support Get help Check this guide’s sections for how‑to steps. Ask in your team’s #help‑chat channel for quick assistance. Contact the IT/helpdesk for account or SSO issues. When reporting problems Include the room type, steps taken, screenshots (if allowed...

Junovy Account This guide helps you manage your Junovy Account, which uses Keycloak for authentication in the “dds” realm. You’ll learn how to sign in, reset your password, enable two‑factor authentication (2FA), update your profile, and review active sessions...

Introduction Your Junovy Account lets you securely access Junovy services. Authentication is managed by Keycloak in the “dds” realm. What you can do Sign in to Junovy apps and services Reset your password if you forget it Enable two‑factor authentication (2FA...

Steps Login via https://cloud.junovy.com You’ll be redirected to the Junovy sign‑in page. Enter your email and password, then continue. If prompted, complete two‑factor authentication (2FA). Tips If you’re unsure of your username, check your welcome email ...

Change Your Password If you can sign in and want to change your password: Open the Account Console: https://auth.junovy.com/realms/dds/account Navigate to the Security or Password section. Enter your current password and choose a new one. Save changes. Passw...

Use this if you forgot your password or can’t sign in. Open Reset Password Enter your account email or username and submit. Check your email and follow the link to set a new password. If you don’t receive the email Wait a few minutes and check spam/junk fo...

Two‑Factor Authentication (2FA) Add an extra layer of security to your account by using a code from an authenticator app when you sign in. Enroll 2FA Sign in to the Account Console: https://auth.junovy.com/realms/dds/account Go to Security (or Two‑Factor Auth...

Devices & Sessions Review where your account is signed in and sign out remotely if needed. Open the Account Console: https://auth.junovy.com/realms/dds/account Go to Sessions or Device Activity. Review the list (browser, OS, last access time). Click Sign out ...