Getting Help

If the troubleshooting pages didn't solve your issue, here's how to get support.

Junovy Support

For issues with the Junovy connectors, your Junovy Account, or any Junovy Work Suite app:

• Support documentation: https://support.junovy.com
• Email: support@junovy.com

When contacting support, include:

• Which connector you're using (Junovy Money, Junovy Business Suite, or both)
• Which AI assistant you're using (Claude Desktop or ChatGPT)
• What you were trying to do
• The exact error message (if any)
• Whether the issue is consistent or intermittent

AI assistant support

For issues with the AI app itself (not the Junovy connector):

• Claude Desktop: https://support.claude.com
• ChatGPT: https://help.openai.com

Useful links