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Change Your Password If you can sign in and want to change your password: Open the Account Console: https://auth.junovy.com/realms/dds/account Navigate to the Security or Password section. Enter your current password and choose a new one. Save changes. Passw...

Use this if you forgot your password or can’t sign in. Open Reset Password Enter your account email or username and submit. Check your email and follow the link to set a new password. If you don’t receive the email Wait a few minutes and check spam/junk fo...

Two‑Factor Authentication (2FA) Add an extra layer of security to your account by using a code from an authenticator app when you sign in. Enroll 2FA Sign in to the Account Console: https://auth.junovy.com/realms/dds/account Go to Security (or Two‑Factor Auth...

Devices & Sessions Review where your account is signed in and sign out remotely if needed. Open the Account Console: https://auth.junovy.com/realms/dds/account Go to Sessions or Device Activity. Review the list (browser, OS, last access time). Click Sign out ...

Update Your Profile Open the Account Console: https://auth.junovy.com/realms/dds/account Go to Profile. Update your first/last name and other details. Save changes. Notes Some fields (like email or username) may be managed by your organization and locked. I...

Support If you need help with your Junovy Account: Ask your team’s admin or internal helpdesk. Provide details: your username/email, the page URL you’re on, and the approximate time of the issue. Include screenshots only if policy allows (avoid sharing sensit...

Troubleshooting Can’t sign in Verify the site URL is correct and uses the “dds” realm. If you forgot your password, use Reset Password: https://auth.junovy.com/realms/dds/login-actions/reset-credentials If 2FA fails, ensure your device time is set automatical...

This guide explains how to manage access to conversations and invite new users, including guest access for external participants. Inviting Users to a Conversation To invite users to an existing conversation: Open the conversation Click on the "Participants" t...

Breakout rooms allow you to divide participants of a larger meeting into smaller groups for focused discussions. This feature is ideal for workshops, training sessions, and collaborative meetings. What Are Breakout Rooms? Breakout rooms are separate sub-conver...

Junovy Talk offers a rich set of messaging features to enhance your communication experience. This guide covers all the chat tools available. Sending Messages To send a message: Open a conversation Click in the message input field at the bottom (or press C to...

Conversations in Junovy Talk are spaces where you can communicate with one or more participants through messaging, voice calls, and video calls. Types of Conversations Junovy Talk supports several types of conversations: One-on-One Conversations: Private conve...

Junovy Talk is a powerful communication and collaboration tool integrated into Junovy Cloud Storage. Powered by NextCloud Talk, it enables real-time messaging, voice calls, and video conferencing with your team. Junovy Talk can be accessed in several ways dep...

To use Junovy Talk, you'll need to sign in with your Junovy account credentials. Junovy Talk uses the same authentication system as all Junovy services. Your Junovy Account Junovy Talk is part of the Junovy platform and uses your Junovy account for authenticat...

Junovy Talk integrates with Junovy Calendar, allowing you to schedule and manage meetings directly from your conversations. Scheduling a Meeting from a Conversation To schedule a meeting within a Talk conversation: Open the conversation where you want to sche...

Junovy Talk provides flexible notification settings to help you stay informed without being overwhelmed. You can configure notifications both globally and per conversation. Per-Conversation Notification Settings Each conversation can have its own notification ...

This guide covers security features and privacy best practices to help you use Junovy Talk safely and protect sensitive information. Privacy Settings Read Receipts Control whether others can see when you've read their messages: Open App Settings (gear icon) N...

Junovy Talk provides high-quality voice and video calling capabilities directly within your conversations. This guide explains how to start and join calls. Starting a Call To start a call from any conversation: Open the conversation you want to call Click the...

If you're experiencing issues with voice or video calls in Junovy Talk, this guide will help you diagnose and resolve common problems. Before You Start Ensure you have: A stable internet connection (wired connections are recommended for best results) An up-t...