Channels and DMs

Room types

• Public channels: discoverable and joinable by anyone in the workspace; great for cross‑team topics.
• Private groups: invite‑only rooms for sensitive or focused work.
• Direct messages (DMs): 1:1 or small ad‑hoc group chats.

Create or join

• Click + in the sidebar → New Channel or New Group → name it and set privacy.
• Join public channels from the channel browser; request an invite for private groups.

Room housekeeping

• Topic & description: set context so newcomers understand the purpose.
• Archive vs. delete: archive to keep history read‑only; delete only when certain.
• Member roles: assign moderators for triage and topic curation.