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Getting Started

Junovy Cloud Storage Account Setup

Welcome to Junovy Cloud Storage! This page will walk you through your first login and initial set...

Updated 2 months ago by Junovy Support

Sharing and Collaboration Workflows

Junovy Cloud Storage Organizing Files

Now that you've mastered file organisation, it's time to leverage these systems for effective sha...

Updated 2 months ago by Junovy Support

Reset Your Password

Junovy Account Password & Security

Use this if you forgot your password or can’t sign in. Open Reset Password Enter your account em...

Updated 2 months ago by Junovy Support

Sign In

Junovy Account Getting Started

Steps Login via https://cloud.junovy.com You’ll be redirected to the Junovy sign‑in page. Enter ...

Updated 2 months ago by Junovy Support

Sign In & Roles

Junovy Chat Getting Started

Signing in Open the https://chat.junovy.com and sign it with your Junovy user account. If prompt...

Updated 2 months ago by Junovy Support

Overview

Junovy Account

Junovy Account This guide helps you manage your Junovy Account, which uses Keycloak for authentic...

Updated 2 months ago by Junovy Support

Common Issues

Junovy Chat Troubleshooting

Can’t sign in Verify you are accessing https://chat.junovy.com. If you have forgotten your passw...

Updated 2 months ago by Junovy Support

Troubleshooting

Junovy Account Troubleshooting & Support

Troubleshooting Can’t sign in Verify the site URL is correct and uses the “dds” realm. If you fo...

Updated 2 months ago by Junovy Support

Support

Junovy Account Troubleshooting & Support

Support If you need help with your Junovy Account: Ask your team’s admin or internal helpdesk. P...

Updated 2 months ago by Junovy Support

Update Your Profile

Junovy Account Profile & Preferences

Update Your Profile Open the Account Console: https://auth.junovy.com/realms/dds/account Go to P...

Updated 2 months ago by Junovy Support

Devices & Sessions

Junovy Account Profile & Preferences

Devices & Sessions Review where your account is signed in and sign out remotely if needed. Open ...

Updated 2 months ago by Junovy Support

Two-Factor Authentication (2FA)

Junovy Account Password & Security

Two‑Factor Authentication (2FA) Add an extra layer of security to your account by using a code fr...

Updated 2 months ago by Junovy Support

Change Your Password

Junovy Account Password & Security

Change Your Password If you can sign in and want to change your password: Open the Account Conso...

Updated 2 months ago by Junovy Support

Introduction

Junovy Account Getting Started

Introduction Your Junovy Account lets you securely access Junovy services. Authentication is mana...

Updated 2 months ago by Junovy Support

Workspace Etiquette

Junovy Chat Security & Privacy

Keep channels useful Name channels clearly and add a topic/description. Use threads for side con...

Updated 2 months ago by Junovy Support

End-to-End Encryption (E2EE)

Junovy Chat Security & Privacy

What E2EE does Encrypts messages so only room participants can read them. Works in supported DMs...

Updated 2 months ago by Junovy Support

Stars & Pins

Junovy Chat Search & Organization

Stars (personal) Star any message to bookmark it for yourself. Open your Starred list from the s...

Updated 2 months ago by Junovy Support

Search Messages & Files

Junovy Chat Search & Organization

Search everywhere Use the search bar in the header to search across rooms and DMs. Use filters l...

Updated 2 months ago by Junovy Support

Preferences

Junovy Chat Profile & Preferences

Themes & layout Choose light/dark theme and message density. Show/hide sidebar sections (unreads...

Updated 2 months ago by Junovy Support

Update Your Profile

Junovy Chat Profile & Preferences

Avatar → Profile to edit: display name, username (if allowed), bio, and timezone. Upload an avat...

Updated 2 months ago by Junovy Support